Freight Desk

Type, severity, absorb or claim, deadlines — called like a freight exception analyst.

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Deadline and threshold calculator (optional — runs free in your browser)

Estimates, not legal advice. Every deadline, liability limit, settlement floor and dollar threshold this app produces — in the browser calculator and in the written assessment alike — is computed from statutory and industry defaults: the Carmack Amendment, COGSA, the Montreal Convention, the industry five-day concealed-damage notice, and standard claims-desk practice. They are applied as arithmetic to the dates and amounts you type in. They are not commitments any carrier has made, and they are not a prediction of what a carrier, an insurer or a court will accept. Your governing bill of lading, the carrier’s tariff and any transportation agreement can set shorter notice windows and lower liability caps, and where they differ they control. Confirm every date and limit against that paperwork, and take legal advice on anything that matters, before you act on what you read here.

How it works

Nothing to paste? — a concealed-damage discovery three days after a clean LTL delivery receipt: 30 percent of a server rack shipment crushed, the carrier already pointing at the packaging, an $18,700 invoice and a customer install date at risk. Or , rendered from a saved reply with no run and no charge.

1

Paste the record, not a summary

The tracking events, the receipt notations, the counts, the email thread. If you know the dates and the amount, enter those too — the deadline calculator runs in your browser, free, no sign-in. If the paste is longer than the input limit, the middle is dropped and both ends are kept, with the cut announced in the text.

2

Say what mode and what is at stake

LTL, parcel, ocean and air owe different notice windows and different liability limits. The customer at risk and the decision you need change the answer, and the verdict says so.

3

Read the immediate actions first

Type and severity are argued from the page, the absorb-or-claim call carries the money and the settlement floor, each standard filing window is worked out as a calendar date from the dates you entered (a default to confirm against your paperwork, not a commitment), and the carrier is handled by how its claims desk actually behaves.

4

Take the artifact, not the prose

Copy a claim letter draft built in your browser from the assessment and the dates you entered, download the deadlines as a .csv for your tracker, or take the whole record as .json. Each run is saved to your SkillSafe account, so a second run on the same PRO shows what moved since the last one.

Questions

Are the deadlines this app computes legally binding?

No. They are the statutory and industry defaults — the Carmack Amendment’s nine-month filing window and its 30 and 120-day carrier response clocks, the industry five-day concealed-damage notice, COGSA’s three-day notice and one-year suit window, and the Montreal Convention’s 14 and 21-day windows — applied as calendar arithmetic to the anchor dates you type in. They are estimates for working the file. The governing bill of lading, the carrier’s tariff and any transportation agreement can set shorter windows, and they control. Confirm every date against that paperwork before you rely on it. Nothing here is legal advice, and no carrier has agreed to anything shown on this page.

Does the liability limit it shows mean I will recover that amount?

No. The parcel released-value default, the COGSA per-package limit and the Montreal weight-based limit are defaults that apply when nothing higher was declared. What actually binds is the declared or released value on your bill of lading. The app shows the default so you know which ceiling to check for; it cannot see your paperwork.

What is free and what costs credits?

The deadline and threshold calculator is free, needs no sign-in, and runs entirely in your browser — nothing you type into it leaves the page. So are the claim letter draft, the deadlines .csv, the .json export and re-opening a saved assessment: all of those are derived in the browser from a result you already have. Only working an exception through the model costs credits, and the amount reserved is shown before you run.

What happens if my paste is too long?

The app keeps both ends and drops the middle, because a freight record carries its case at both: the worksheet head holds the carrier, PRO, BOL, dates and amounts, and the tail holds the carrier’s latest position and the customer escalation. The cut is marked in the text that is sent, with the number of characters and lines removed, and the model is instructed to treat that span as unread rather than absent and to raise it as an open question if it could change the call.

What happens if a run ends early?

Whatever arrived is kept and shown, labelled as incomplete, with a count of how many of the six sections were recovered. A section that never arrived is marked “not received” rather than “None”, so an all-clear is never invented for a section the run never reached. Incomplete runs are not saved to history and cannot be used to draft a claim letter.

Where are my saved assessments stored, and can I delete them?

They are stored on your SkillSafe account so they follow you between devices, and mirrored in this browser so the list paints instantly. “Clear saved assessments” removes them from both and from the last-run copy of whatever you pasted, and records the clear so that a stale copy served afterwards cannot bring them back. Only the unsubmitted draft held during a sign-in round trip is left alone, and that disappears when you close the tab.